HOW CAN I CONTACT 1LIFE2LIVE?
Reach us anytime at 1LIFE2LIVEGLOBAL@GMAIL.COM.
If your question isn’t answered here or in any other menu, reach out directly — we’ll take care of you.
DO YOU SHIP WORLDWIDE?
Yes. We ship globally.
WHERE DO YOU SHIP FROM?
We ship from NYC.
CAN I CHANGE OR CANCEL MY ORDER?
ALL PIECES ARE MADE-TO-ORDER .
THEREFORE, ALL SALES ARE FINAL.
However, you can contact us via email to exchange or size swap any piece before it has been shipped.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept all major credit cards — Visa, Mastercard, AMEX, and PayPal.
WHEN WILL MY ORDER BE PROCESSED?
Orders are constantly being processed and shipped 7 days a week, including weekends and holidays.
Processing usually takes 1–3 business days before shipment.
If your order is taking longer than usual, there may be an issue on our end — contact us and we’ll look into it.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
Shipping times vary by region and depend on whether your item is pre-order or pre-made.
Pre-Order: these pieces are made by our manufacturer after your order is placed. Please allow 3–4 weeks for production and delivery.
Pre-Made: these items are already on hand. Please allow 1–2 weeks for processing and shipping.
High-demand drops or international orders may extend these timeframes slightly.
WHAT IF I DON’T RECEIVE MY ORDER?
If your order hasn’t arrived within 30 days of shipment, you’re eligible for a full refund.
WILL I BE CHARGED CUSTOMS OR TAXES?
All prices are listed tax-free in USD. Depending on your country, you may be responsible for import duties or customs fees once your package arrives.
These charges are determined by your local customs office and are *NOT* covered by us.
HOW DO I RETURN AN ITEM?
Email 1LIFE2LIVEGLOBAL@GMAIL.COM with your order number and a short description of the issue and you MAY be eligible